Privacy policy

Last updated: 26 October 2026

This Personal Data Protection Policy explains how StartGrid Hub Software Consulting Co., Ltd. (“we”, “us”), บริษัท StartGrid Hub Software Consulting จำกัด, processes personal data when you use startgrid-hub.digital and contact us. We align our practices with Thailand’s Personal Data Protection Act (PDPA) B.E. 2562.

Data controller

StartGrid Hub Software Consulting Co., Ltd. (บริษัท StartGrid Hub Software Consulting จำกัด)
91/5,Chang Phueak Road
50300 Mueang Chiang Mai, Thailand
Email: info@startgrid-hub.digital
Phone: +66-53-000-2309
Tax ID (TIN): 0105827364918
Head office / สำนักงานใหญ่

What we collect

SourceDataPurposeLegal basis
Contact / inquiry formName, email, optional phone, message text, honeypot fieldRespond to your inquiry; filter automated abuseLegitimate interest in answering business requests; consent implied by submission
Cookie bannerYour accept/reject choice stored locallyRemember your preferenceConsent (stored on your device)

We do not run analytics, advertising pixels, or third-party tracking on this website.

How inquiry data is handled

When you submit the inquiry form, your browser sends a JSON payload via POST to /api/inquiry on the same domain. A server we operate receives the message so we can reply by email. We do not sell inquiry data. Access is limited to staff who handle consulting requests.

Retention: we keep inquiry correspondence for as long as needed to respond and maintain ordinary business records, then delete or anonymize it unless law requires longer storage.

Your rights under the PDPA

You may request access, correction, deletion, restriction, or portability of personal data we control, and withdraw consent where processing is consent-based. Contact us at info@startgrid-hub.digital. You may lodge a complaint with Thailand’s Personal Data Protection Committee.

International transfers

If you contact us from outside Thailand, data may be processed on systems located in Thailand or where our email provider hosts mailboxes. We use providers with appropriate safeguards for business email.

Security

We use HTTPS, limit access to form handlers, and review configurations periodically. No method of transmission is perfectly secure; please avoid sending passwords or highly sensitive credentials through the inquiry form.

Changes

We will post updates on this page with a revised date. Material changes affecting how we use inquiry data will be described here.

Contact

Questions about this policy: info@startgrid-hub.digital or +66-53-000-2309.